Krikia Privacy Policy — Your Data Is Safe With Us
On this page you can find details about how krikia collects, uses, and keeps your personal information secure. Last updated: January 2025.
What We Do With Your Information
What Information Is Collected
When you register on the krikia platform, your name, mobile number, date of birth, and payment-related information are collected. Valid identification details may also be required for account verification purposes, and are used solely to confirm your identity. While you use the platform, your device, browser, IP address, and session activity are automatically recorded to assist with security monitoring. Payment transaction details such as your bKash or Nagad number are used only for financial processing and are never shared with any third party. We collect only the information strictly necessary for platform operation, ensuring security, and improving the user experience.
How Your Information Is Used
Collected information is primarily used for account management, transaction verification, and providing customer service. Your preferences and activity may be analyzed to personalize your gaming experience and inform you about relevant promotions. Transaction and session data are continuously monitored to prevent fraud and maintain platform security. If required to meet legal obligations or assist with an investigation, specific information may be shared with the relevant authorities, always in compliance with applicable law. No personal information is sent to third parties for marketing or advertising purposes without your consent.
Our Steps to Protect Your Data
Krikia uses industry-standard encryption technology to keep your personal and financial information secure, active both during data transfer and storage. Our server infrastructure undergoes regular security audits, and measures are in place to instantly detect and respond to any suspicious activity. Two-factor authentication and automatic alerts for suspicious logins are in place to prevent unauthorized access to your account. Our staff may only access user information for specific, defined purposes and in strict accordance with internal policies. We regularly update our security measures, treating data protection as an ongoing process.
Your Rights & Controls
You have the right at any time to view the personal information stored in your account and to request corrections where necessary. The option to opt out of marketing communications or personalized recommendations is always available and can be easily managed from your account settings. When permanently closing your account, you may request deletion of your data, except where retention is required by legal obligations or financial record-keeping needs. Cookie preferences can be managed through your browser settings, though rejecting certain cookies may limit some platform functionality. For any privacy-related concerns or requests, contact our support team directly.
Common Privacy Questions
No, krikia never sells your personal information to third parties for marketing or advertising purposes. Limited data may be shared with selected partners solely for payment processing and technical services, and those partners are equally bound by the same privacy standards. In cases where data must be shared with authorities due to legal requirements, we always endeavor to keep you informed to the extent possible. Your trust is the foundation of our business, which is why we maintain the highest standards in protecting data privacy.
Necessary information is retained for as long as your account remains active. Even after an account is closed, financial records and transaction history are kept for a specified period in accordance with legal obligations, which is generally five to seven years. Beyond this period, personally identifiable information is automatically deleted or anonymized. To request deletion of specific data, contact our support team and we will respond as quickly as possible in compliance with applicable law.
If significant changes are made to the privacy policy, registered users will be notified via a message to their mobile number or through a notification upon logging in to the platform. The date of the most recent update is always shown at the top of this page, so you can tell at a glance whether the policy has changed. Continued use of the platform after any changes will be considered acceptance of the updated policy. For any questions, please FAQ Page view or contact our support team.
Have More Questions?
If you have any concerns about your privacy or data security, our support team is always ready to help. Register securely on krikia and enjoy the best online entertainment experience in Bangladesh.